Privacy policy

This explains what Zufi Software collects when you buy and use Sufro, and what we do with it.

What we collect

• When you buy: your email address, and the payment reference Razorpay gives us.
• When you set up: your business name, address, phone, GSTIN and the details of your outlets and staff.
• While you use Sufro: your menus, orders, bills, payments and reports, and customer names or phone numbers you choose to record on orders.
• Device and sign-in records needed to keep accounts secure.

Payments

Payments are handled by Razorpay. Your card, UPI or bank details go to Razorpay, not to us. We only receive the amount, the status and a payment reference.

How we use it

• To create your account, run the service and send you sign-in, billing and service emails.
• To bill you and keep the accounting records the law requires.
• To help you when you ask for support.

We don't sell your data or your customers' data, and we don't use it for advertising.

Where it is kept

Your data is stored with our hosting and storage providers, protected by access controls and encrypted connections, and backed up. Only people at Zufi Software who need it to run or support the service can access it.

How long

We keep your data while your account is open. After it closes we delete it within 90 days, except records we must keep by law, such as invoices.

Your choices

You can ask us for a copy of your data, to correct it, or to delete your account. Write to us from the email on the account.

Contact

• Zufi Software, Kozhikode, Kerala, India