Terms of service

Last updated 13 November 2026

These terms are between you (the restaurant business that buys Sufro) and Zufi Software, Kozhikode, Kerala, India (“we”). By paying for Sufro you agree to them.

The service

Sufro is restaurant software: a billing till app, a waiter app, kitchen ticket printing and a web Admin. We host it and keep it running, updated and backed up. Hardware (POS terminals, printers, phones) and your internet connection are yours to provide.

Prices and payment

  • A one-time setup fee of ₹49,999, paid when you buy.
  • ₹1,000 a month for each active outlet, from the day the outlet is added. Admin shows what is due.
  • No GST is charged at present. If that changes, we will tell you before it applies.
  • You can add up to 10 outlets yourself. Unpaid monthly fees may lead us to suspend the account: you can still see your data, the counter can keep billing, and paying the dues restores it.

Your account and data

You are responsible for who you give access to and for keeping passwords private. Your menus, bills and reports belong to you. We use them only to run the service for you, as described in the privacy policy.

Your bills and taxes

Sufro prints what you set up: tax rates, GSTIN, FSSAI number and prices. You are responsible for those settings being correct for your business and for filing your own returns.

Fair use

Don't use Sufro for anything unlawful, try to break or overload it, or resell it without our written agreement.

Limits of liability

We work to keep Sufro available and correct, but can't promise it will never be interrupted. Our total liability for any claim is limited to the fees you paid us in the 3 months before it. We are not liable for lost profits or indirect losses.

Refunds and ending

See refunds and cancellation. We may close an account that breaks these terms, after telling you why.

Changes and law

We may update these terms and will email you about material changes before they apply. These terms are governed by the laws of India, and the courts of Kozhikode, Kerala have jurisdiction.

Contact

  • Zufi Software, Kozhikode, Kerala, India