Refunds and cancellation

Setup fee

The ₹49,999 setup fee is fully refundable if you ask within 7 days of paying. Write to us from the email you bought with. We refund to the original payment method through Razorpay within 7 working days of your request, and close the account. Banks can take a few more days to show the money.

After 7 days the setup fee is not refundable.

Monthly fees

Each outlet is billed ₹1,000 a month from the day it is added. Monthly fees already paid are not refunded.

Cancelling

You can stop using Sufro at any time. Tell us, or deactivate your outlets in Admin, and no further monthly fees are charged after the current month. Before closing, you can export your reports from Admin.

Delivery

Sufro is software delivered online. Your account is created right after payment and the sign-in details are emailed to you. Nothing is shipped.

Contact

• Zufi Software, Kozhikode, Kerala, India